“I’ve had this service for 7 years now and have always had a pleasant experience. The dispatchers that have come to my home during installation, sales, and repairs are wonderful. The team that answers calls whenever Ive had issues are informative and usually able to resolve issues immediately. Repairs are addressed expeditiously. And the center calls right away if any alarms/tampers are detected. I love the peace of mind knowing my home is being monitored by this team. Also, I appreciate that this company has not significantly increased their prices. Thank you Alert 360!”
(ndtrnbsn)
“I am very pleased with Alert 360 services. It’s easy to get an employee on the line to help troubleshoot any issues that may arise and it’s also easy to schedule an appointment for someone to come out to resolve your problem if needed. They have great customer service. Very satisfied customer 🙌I really wanted to acknowledge the young man that came out. I think his name was Jeremy. He was easy to identify as an Alert 360 employee, punctual, kind, respectful, patient and he kept me informed at all times. Thank you Jeremy for your service 🙌”
(Barbara Owens)
“The alarm technician from Alert 360 provided outstanding customer service. Their promptness, expertise, and friendly demeanor were impressive. They efficiently addressed the issue and took the time to explain the system, ensuring a positive and reassuring experience. Highly recommended.”
(Gina Aguilar)
“I have been a customer of Alert 360 for a long time. Well when it was time to get a security system installed in my new home guess who I called. I called Alert 360 and as always was very pleased with their service. Samuel was the tech that showed up to get the job done. This great guy was very courteous, knowledgeable and humble. He finished everything and also fixed things not done correctly by the previous alarm company used by the builder.
Thank you Alert 360 and Samuel for your help.” (Sam Madhani)
“We are a commercial client and Rick and Sam have exceeded every expectation. When we had our business built we relied on one company who just wouldn’t return calls or fix anything properly. I’ve been working with Sam for the last month on creating a solid system and he did not disappoint.
Alert 360, Sam better be at the top of your payroll. He knows his stuff, doesn’t take breaks, and stays and makes sure not only that everything is fixed but that you understand it as well. He created an alarm map for our 3 buildings that’s color coded and easy to follow.
Can’t say enough good things. I will be referring y’all as often as I can.” (Jim Laird)
