“Daniel Sanchez was my technician. He showed up on time and was very professional with great customer service. He took the time to explain everything in detail and answer all my questions. Would highly recommend him to friends and family.”
– Brandy Livingston
“Rik and Nick came out and performed fall maintenance on both units. Both were knowledgeable of product and respectful of property. They made a suggestion on a product for me to buy, but were not pushy in any way to try to sell me (just offered information). Good guys, friendly and an asset to the company”
– Keith lee
“Glen Hanson and Daniel Sanchez were awesome and Very informative. They are great reps for the company on Customer Service. Finch is lucky to have employees like these two. Thanks too Glen, Daniel and the Finch Company.”
– Ronnie Straight
“Fench came in and cleaned all four of my AC units. One of my units is a mini split which required a special type of cleaning. They did a fantastic job without breaking anything and without making a mess. In addition ,when they were up in my attic completing the maintenance, they found debris left from a previous AC installation. They even picked up after them! I would highly recommend them!”
– Leandro Valdez Jr.
“I have engaged Finch to do semi-annual inspection and maintenance on our three HVAC units in a newish home. The builder’s HVAC contractor wanted us to be their ongoing client ( and gave us a “free” first year) but I went back to Finch because of the 20 or so years of outstanding service experienced in our previous home.
Today the initial inspection team ( Greg, Daniel and Jesus) did a thorough job and told me things I didn’t know about the new system. They didn’t charge me for a needed “repair” ( they cleared a tube that was blocked )and they didn’t push to sell me anything new. I’m real glad I called Finch and look forward to many comfortable years dealing with honest people who know their trade.”
– Gris Bowden
“On a Saturday night/Sunday morning, our AC went out on us suddenly. Within fifteen minutes of our call, we had a technician on his way. When Soff arrived, he told us that we had lost the motor to the part outside and needed to replace it. He offered a bandaid solution to us in case we weren’t ready to replace it and gave us a guesstimate as to how long that could carry us through. He said he wanted to check the attic to make sure there was nothing else due to the expense of replacement.
After checking the upstairs unit, he said he’d prefer to call his boss to give us a better understanding of the situation. He called Mark to come. Mark (got out of the pool for us!) came and did his own inspection of our system. He found several problems. The biggest was that our builder undersized our unit. He told us problems that it could cause and we confirmed that we had experienced them.
Mark walked our house twice to confirm the measurements for our needs. He sat at our table and laid out all of the information we needed to make an informed decision. He answered all of our questions, some repeatedly. He explained financing and our options for units. He then told us that the most expensive fix probably wasn’t the best fit for our house. We settled on an option and were approved for financing with 3 minutes. He spent a couple of hours with us on Sunday to get everything set up.
After we set up an appointment for Tuesday, I got a call on Monday morning that someone had to be rescheduled due to their life so we got bumped up! From the time we first called for help, it took only 30 hours for everything to be installed so that we had a properly sized, working AC system in our house. The three man crew was great. They worked efficiently and cleanly. There was no mess after they were done and they explained things clearly before they left.
We definitely recommend Finch AC and will continue to be customers of theirs! A big thank you to Mark and all the workers that came out.”
– JudyAnn Foster
